1. Who We Are
Qurio is operated by Evango Ventures Pvt Ltd (India), supported by Dialmate AI (Germany). Registration details are shared on request explicitly for approved individuals.
Privacy contact: qurio@evangogroup.com
2. Information We Collect
- Identity data: full name, date of birth, government-issued ID, selfie — collected via Didit KYC.
- Account details: email address, profile data, and sign-in method.
- Transaction data: bid history, purchase records, payment method metadata (stored by Stripe — we never hold raw card data).
- Catalog interaction data: pages viewed, bids started, and products explored.
- Support and communication records sent through email or in-platform channels.
- Operational analytics used to improve performance, SEO quality, and user journeys.
3. How We Use Data
- To operate the platform and provide account functionality.
- To fulfil identity verification requirements prior to bidding.
- To process payments and manage order fulfilment.
- To send transactional notifications related to your bids, orders, and account status.
- To improve site performance, crawlability, and buyer guidance.
- To meet legal, compliance, and invoicing obligations.
4. Data Sharing
We do not sell personal data. Information may be shared with the following categories of third parties strictly to operate the service:
- Didit — identity verification and KYC processing.
- Stripe — payment processing and card storage.
- Logistics providers — order fulfilment and delivery tracking.
- Legal authorities — when required by law or regulatory mandate.
5. Security and Retention
We use industry-standard platform-level security controls, strict access restrictions, and audited third-party infrastructure. Identity data is processed and retained by Didit subject to their own retention policies. Payment data is tokenised and held by Stripe. We retain account and transaction records for as long as legally required or operationally necessary for dispute resolution.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, email qurio@evangogroup.com. We will respond within 30 days.
7. Contact
For any privacy-related enquiries or to report a data concern, contact us at qurio@evangogroup.com.